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Disaster Prevention - 13 Lucky Tips for Small Business
In the face of a disaster, keep one thing in mind: If you can live through it, so can your business - most of the time. But you need to plan ahead. Sadly, most small and home-based business owners won't do that. It's a tragic way to reduce...

Six Sigma for Small Business
It is not surprising that some people may perceive Six Sigma as being only for large corporations. Major corporations such as Allied Signal, Black & Decker, Dow Chemical, Dupont, Federal Express, General Electric, Johnson and Johnson, Kodak,...

Small Business Miracles: Science and Psychology
Publishing Guidelines You have permission to publish this article electronically or in print, free of charge, as long as the bylines are included. A courtesy copy of your publication would be appreciated. Science and Psychology: The 2 Business...

Start a small business
Are you ready to start a small business of your own? Starting a small business of your own is a perfect idea if you dislike your job, or cannot stand taking orders from other people. But before marching into your manager's office and quitting your...

The Third Law of Gravitational Marketing for Small Businesses: How To Naturally Attract A Steady Steam Of Qualified Leads
Have you ever spent an entire day twiddling your thumbs at your desk, with a luke-warm cup of coffee? Or worse, cold calling a whole bunch of poor souls that didn't want to talk to you and end up with nothing to show for it - all because there...

 
6 Ways Small Businesses Can Survive In A Crazy Economy



Contrary to popular belief, small businesses can survive a crazy economy by taking some proactive steps.

1. Provide spectacular customer service -- every time. Have a friend or colleague visit your business and provide feedback from a customer's perspective. This person should be unknown by your staff and willing to provide a candid assessment.

2. Make sure your front and back office work like a well-oiled machine. Are the front line and the back office telling your customers the same thing?

3. Manage your customer relationships -- return customers take the least amount of effort -- use that to your advantage. Keep in touch often.

4. Review your strategic plan monthly (weekly is even better). Make sure you're doing the things that will get you where you want to go.

5. Adjust your strategic plan as necessary. Your "smallness" makes you more flexible.

6. Communicate, communicate, communicate -- with your employees and your customers. Nurture those relationships. Ask for feedback often.





Small Business Expert Denise O'Berry helps business owners take action to grow their business. Find out more at http://www.deniseoberry.com

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